What is the Public Service Health Care Plan (PSHCP or the Plan)?
The PSHCP is a voluntary health care plan for federal employees, federal retirees and their eligible dependents. It reimburses members for allowable health care services and products. Sun Life Canada provides coverage for the PSHCP.
Federal retirees must apply for the PSHCP. See the Pensioner Application form for more information.
What claims are eligible?
The PSHCP covers a wide variety of health-related services and products. These include vision care, physiotherapy, nursing services and prescription drugs to name a few. Reimbursements are generally at 80% of eligible expenses or stated maximums. However, to be reimbursed, members must first maximize the benefits provided by their provincial/territorial or third-party health care plans. The PSHCP Plan Document specifies the amounts covered for each service or product.
The PSHCP reimburses eligible expenses on a “reasonable and customary” basis, as defined by the Plan. This ensures that the claims are within reason for the geographic area where they were incurred. The amounts are updated regularly.
A licensed physician must prescribe all eligible services and products in the jurisdiction in which the prescription is made. Any exceptions are noted in the Plan.
How can I learn more?
To learn more about Sun Life Financial's coverage, check out the following e-tutorials:
My coverage made easy
My claims paid fast
How do I register?
PSHCP members can also visit the PSHCP website for more information or refer to the PSHCP Plan Document.
Disclaimer: the information in the e-tutorials provides an overview of the site and functionality. The values and benefit information described in the tutorials are not specific to the PSHCP.
Information and assistance
Use your ID and password to log onto the website at www.sunlife.ca/PSHCP for up-to-date information. For help, please contact the Sun Life Financial customer care centre: 1-888-757-7427 or 613-247-5100.