Strategic plan 2019-2024


One voice, members, excellence

Association delegates voted unanimously to adopt a five-year strategic plan at the 2019 annual meeting of members (AMM), which took place in Gatineau, Que., June 18-20.

The strategic plan has three broad goals:

  1. Advocate in the best interest of our members and seek to be recognized as a respected national voice supporting secure, healthy and dignified retirement for federal retirees and all Canadians.
  2. Promote membership retention and growth.
  3. Pursue organizational excellence at all levels of the organization.

A tremendous amount of work and consultations with volunteers and members began in the fall of 2017 with the introduction of the Moving Forward position paper developed by national president Jean-Guy Soulière. Consultation included a membership survey, several meetings with an advisory group of branch presidents and volunteers, and extensive discussions among the board of directors.

“The strategic plan is the gateway to our future, the direction that the Association will take to meet its full potential and will ensure that the Association takes its place amongst the most influential seniors organization in the country," says Soulière.

Download the Strategic Plan 2019-2024:  One Voice, Members, Excellence (PDF).
Approved by the AMM in June 2019.

Strategic Plan 2019-2024



All Canadians enjoy dignity and security in retirement.


To significantly improve the quality and security of retirement for our members and all Canadians through advocacy and the provision of services.


  • Leadership
  • Integrity
  • Accountability
  • Service
  • Respect